Shure Service

Shure logo picture

 

We at Delta Audio pride ourselves in the quality of our repair service. Even though we are dealing with discontinued products, our factory trained technicians have been able to service approximately 90% of the equipment we have received. Since we are also an authorized Shure dealer, we will work with you in upgrading your current system or providing optional components if your equipment cannot be repaired or if it would not be cost effective to do so.

 We service the following discontinued Shure products:

Wireless systems picture Wireless systems - EC, L, LX, SC, T, UT  series
Bodypacks picture Bodypacks (Lavalier) - EC1, L11, LX1, SC1, T1, UT1
Handheld Microphones picture Handheld Microphones - EC2, L2, LX2, SC2, T2, UT2
Bodypacks picture Receivers - EC4, L4, LX4, SC4, T4, UT4A
 
Mixers M67, M68, M68FC, M267, M268, AMS4000 and 8000
 
Portable (field) Mixers FP31, FP32, FP32A, FP42
 
Amps/Mixers VA300-302, SR105, 1200
 
Wired microphones Most models
 
Special Services Frequency/Crystal changes for the EC, L, LX, SC  series systems
Elvis style #55 microphone rebuilds
Repair or replace - cable / plugs
Lavilier Mics- cable repair- mic/plug ends

      If you have a discontinued Shure product or require a special service that is not listed above, please feel free to contact us.


Labor Rates

Minimum Service Charge/Diagnostics - $50 Estimates, NDF, NDF due to frequency conflicts, etc.
Includes return shipping on most units.
   
Wireless system components - from  $135 Pricing is per component. For example a wireless component is one transmitter or one receiver.
You will only be charged for the unit(s) worked on
   
Mixers - $125 to $250
   
Field Mixers (FP Series) - from $325
   
Wired microphones - from  $35
   
Elvis style #55 microphone - $50 to $150
   
Cables repair or replace - cable/plugs - from $10
   
Hourly Rate - $95 Custom work / modifications

Prices include return shipment of repaired items via UPS ground.

We accept Visa and Master Card.

Prices subject to change without notice.

Specifics

Turn around time
We strive to provide a relatively quick turn around time. However, since we are dealing with discontinued products, in some instances parts availability can slow the service time. We suggest that you have a backup system ready for any such instance.

Pricing
Since we are dealing with discontinued products which are no longer serviced from Shure, our labor rates are slightly higher than those charged by the Shure Service Facility for recently manufactured products due to parts availability, general age and condition of the units and other special considerations.
Authorized Shure dealers can, in most cases, qualify for reduced service charges by entering their valid Shure Dealer number in the form below.
Our service rates are based on a per unit charge as opposed to a usually more expensive hourly rate and include, at no extra charge, the replacement of individual small parts such as battery clips or pads, missing screws or basic electronic components such as resistors or capacitors, etc. There is an additional charge for larger quantities of small parts or larger components such as IC chips, circuit boards and new microphone heads or cases, etc.

Warranty
We offer a 9 month warranty on Shure product repairs. This warranty covers the specific service that was provided and the parts related to that service only. Any subsequent defects not related to the original service that was done or those that occur due to misuse or abuse are not covered by this warranty.

Sending in your repair

Please include either a service form (link below) or a letter containing the same information in an envelope inside the shipping container.
Make sure you package your equipment securely and include all appropriate components.

We strongly recommend that you send in any and all equipment related to your specific problem. As in the case of wireless microphone systems, a problem with the receiver can sometimes seem to be a problem with the microphone or vice versa. Sending in both components will allow us to test your complete system so we can make an accurate diagnosis and complete the necessary repair(s). You will also avoid the all too common problem of having to make a second shipment which will save you time and money in the long run. This will also help to minimize your downtime.

You will only be charged for the unit(s) that require servicing.