Input 117 VAC/0.5A/60Hz
European: 234 VAC/0.25A/50Hz
Output 17.0 VAC/0.5A
Mixer - AM 3040
EQ - EQ Pod 2.0 Programable EQ
There is a $65 diagnostic/bench fee applied to all units which includes return shipping via UPS ground.
This fee is only applied if no defect is found, if you don't want the repair done or if the repair cannot be done due to unavailability of parts or other circumstances, otherwise this fee is waived and is considered part of the repair price.
Turn around time
We pride ourselves in providing a relatively quick turn around time. However, in some instances parts and service manual availability can slow the service time. We suggest that you have a backup system ready when possible.
Our service rates are based on a per unit charge as opposed to a usually more expensive hourly rate and include, at no extra charge, the replacement of individual small parts such as missing screws or basic electronic components such as resistors or capacitors, etc. There is an additional charge for larger quantities of small parts or larger components such as IC chips, circuit boards , etc.
We offer a 9 month warranty on IRP product repairs. This warranty covers the specific service that was provided and the parts related to that service only. Any subsequent defects not related to the original service that was done or those that occur due to misuse or abuse are not covered by this warranty.
Please include either a service form (link below) or a letter containing the same information in an envelope inside the shipping container.
Our shipping address is in the upper left corner of the form.
Make sure you package your equipment securely and include all appropriate components.