Turn around time
We strive to provide a relatively quick turn around time. However, since we are dealing with discontinued products, in some instances
parts availability can slow the service time. We suggest that you have a backup system ready for any such instance.
Since we are dealing with discontinued products which are no longer serviced from Shure, our labor rates are slightly higher than
those charged by the Shure Service Facility for recently manufactured products due to parts availability, general age and condition of the units
and other special considerations.
Authorized Shure dealers can, in most cases, qualify for reduced service charges by entering their valid Shure Dealer number in the form below.
Our service rates are based on a per unit charge as opposed to a usually more expensive hourly rate and include, at no extra charge, the replacement
of individual small parts such as battery clips or pads, missing screws or basic electronic components such as resistors or capacitors, etc. There
is an additional charge for larger quantities of small parts or larger components such as IC chips, circuit boards and new microphone heads or
We offer a 9 month warranty on Shure product repairs. This warranty covers the specific service that was provided and the parts
related to that service only. Any subsequent defects not related to the original service that was done or those that occur due to misuse or
abuse are not covered by this warranty.