Shure Wired Microphones
SM57, SM58, BETA 57 A, BETA 58A
Shure Handheld Wireless Microphones
EC2, L2, LX2, SC2, T2, UT2, PG2, PGX2
Shure Bodypack (lavilier) Wireless Microphones
EC1, L1, LX1, SC1, T1, UT1, PG1, PGX1
Shure Wireless Receivers
EC4, L4, LX4, SC4, T4, UT4A, PG4, PGX4
Shure Wireless Systems
EC, L, LX, SC, T, UT, PG, PGX series
Shure 55S “Elvis Mic” Rebuilds
Minimum service charges/bench fees $65
There is a $65 diagnostic/bench fee applied to all Shure equipment sent in for service which includes return shipping via UPS or USPS ground.
This fee is only applied if no defect is found, if you don’t want the repair done or if the repair cannot be done due to unavailability of parts or other circumstances, otherwise this fee is waived and is considered part of the repair price.
If your equipment can’t be fixed and you purchase new equipment from us, this fee is dropped.
Sending in your equipment for service
|Make sure to include our service form or a letter containing the same information in an envelope inside your shipping container. You can find the link to the Service Form in the menu bar at the top of this page. |
Make sure you package your equipment securely and include all appropriate components.
We strongly recommend that you send in any and all equipment related to your specific problem unless you’re sure only one component is bad. As in the case of wireless microphone systems, a problem with the receiver can sometimes seem to be a problem with the microphone or vice versa. Sending in both components will allow us to test your complete system so we can make an accurate diagnosis and complete the necessary repair(s). You will also avoid the all too common problem of having to make a second shipment which will save you time and money in the long run. This will also help to minimize your downtime. You will only be charged for the unit(s) that require servicing.
PLEASE NOTE: Any repair that is left in our service facility for more than 3 months will be disposed of. See more info on the bottom of this page.
Wireless Systems Components from $135
Pricing is per component. For example, a component is one transmitter or one receiver.
You will only be charged for the unit(s) worked on.
Shure Mixers – $125 to $250
M67, M267, M268, M42
Field Mixers from $325
FP31, FP32A, FP33, FP42
Wired Microphones from $35
SM57, SM58, BETA 57 A, BETA 58A and others
Elvis style 55 microphone $50 to $150
Frequency / crystal changes for the EC, L, LX, SC series systems
Elvis style #55 microphone rebuilds
Repair or replace cable / plugs
Lavalier Mic – cable / plugs repair
When you’re ready to send in a repair, click on Service Form in the menu bar at the top of this page.
Hourly rate $95 for custom work / modifications
All prices subject to change without notice.
Prices include return shipping of your repaired items via UPS / USPS ground
We accept VISA and Master Card No checks or money orders
If you have a discontinued Shure product or require a special service that is not listed above, feel free to contact us. Just click on Contact Us in the menu bar at the top of this page.
Turn around time
We strive to provide a relatively quick turn around time. However, since
we are dealing with discontinued products, in some instances parts availability slow down service times.
Since we are dealing with discontinued products which are no longer serviced by Shure, our labor rates are slightly higher then those charged by the Shure facility for recently manufactured products due to parts availability, general age and condition of the units and other special considerations.
Authorized Shure dealers can, in most cases, qualify for reduced service charges by entering their valid Shure dealer nuber in the form.
Our service rates are based on a per unit charge as opposed to a usually more
expensive hourly rate and include, at no extra charge, the replacement of individual small parts such as battery clips, or pads, missing screws or basic electronic components such as resisters or capacitors, etc. There is an additional charge for larger quantities of small parts
We offer a 9 month warranty on Shure product repairs. This warranty covers the specific service that was provided and the parts related to that service only. Any subsequent defects not related to the original service that was done or those that occur due to misuse or abuse are not covered by this warranty.
Any repair that is left in our service facility for more than 3 months will be disposed of.
A few examples:
Your repair is finished and we are waiting for payment info from you.
You received an estimate for your repair and we are waiting for an ok from you to proceed.
Any repair you decided not to have done.
Any repair for which you decided you did not want to pay the diagnostic/bench fee.
You will be notified by email and/or phone before your equipment is disposed of and given a final 30 days to make arrangements for payment or pick up .